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Privacy Policy


Our principle activity is commercial software development, sales, service and support. This Privacy Policy covers FatFractal Inc. and our web site (the “Site”) www.fatfractal.com and sets out our policy in relation to both personally identifiable data (“Personal Data”) or non-personally identifiable information that is collected from visitors to our Site and users of our services.

Providing visitors with anonymous access

You can access our web site home page and browse our web site without disclosing any Personal Data, although you may not be able to access or use some of our services.

The information we collect

We collect Personal Data such as name, email address, company name, mailing address or credit card information when you fill out a form to register or sign up to access and use our services or contact us with inquiries.

We also receive and store certain non-personally identifiable information such as the domain names of our visitor’s internet service providers which is collected passively using various technologies. Such information cannot be used to identify any individual personally but can be aggregated to track and analyse user numbers and behaviour patterns across the Site.

We may also use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information which enables us to provide additional functionality to the Site as well as enabling us to analyse Site usage more accurately. However, if you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our service features may not function.

What we use the information for

FatFractal uses the Personal Data you provide, primarily to fulfil the purpose for which you provided the data. For example, if you provide Personal Data to obtain access to our services, we will use your data to provide you with access to FatFractal and to monitor your use of our services. Additionally, the information we collect from you may be used to personalize your experience (your information helps us to better respond to your individual needs), to improve our services and website (we continually strive to improve our website offerings based on the information and feedback we receive from you) and to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). We may also use this information to contact you about company news, updates, related product or service information that may be of interest to you. However, we will always include detailed unsubscribe instructions at the bottom of each email enabling you to opt-out of any future communications.

Measures to protect your information

We implement a variety of security measures to maintain the safety of your Personal Data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

Disclosure of any information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your Personal Data. This does not include trusted third parties who assist us in operating our web site, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Finally, should a corporate event such as a sale, merger, reorganisation or dissolution occur, Personal Data may be part of the transferred assets.

Third Party Links

The Site may contain links to other web sites and partner services. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of any linked sites. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback about these sites.

Children’s Privacy

We do not knowingly collect Personal Data from or about children. Children under the age of 13 are not eligible to use this site and should not submit any Personal Data to us. Furthermore, if we have reason to believe that any information collected is about any child, we will remove and destroy all such information.

Online Privacy Policy Only

This Privacy Policy applies only to Personal Data collected through our website and not to information collected offline or to any unsolicited information you provide to FatFractal through the Site or any other means. Such information includes, but is not limited to, ideas for new features and/or products, information posted to any of the Site’s public areas and any other such submissions (“Unsolicited Information”). Unsolicited Information shall be deemed non-confidential and FatFractal shall be free to use, reproduce or distribute such information without limitation or attribution.

Terms and Conditions

Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our Site and voluntarily providing us with Personal Data, you are consenting to our Online Privacy Policy.

Changes to our Privacy Policy

From time to time, it may be necessary for us to update or make changes to our Privacy Policy and we reserve the right to do so without prior notification. Any policy change will apply only to information collected after the date of the change. We will post any changes on this page and update the Privacy Policy modification date below.

This policy was last modified on 1/3/2012.

Privacy Compliance

The FatFractal Privacy Policy strives to be compliant with the US, Canadian and European Laws of self-regulatory instruments.

Contacting Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@fatfractal.com.